CCDM governance is an operational structure with processes and tools for achieving safe staffing and healthy workplaces. Governance happens at all levels of the organisation in partnership with health unions. It occurs daily, weekly, monthly through good leadership, joint problem solving and taking action. It is a permanent mechanism for hardwiring effective care capacity demand management.

Effective CCDM governance is needed to implement the programme. The governance structure enables effective planning, coordination of resources and accountability for actions.  The processes and tools provide the know-how for ongoing monitoring and improvement. The impact of good CCDM governance is high staff engagement and high performance.